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       > Business Solutions
       > Web and Application Development
       > Infrastructure and Systems Management

Business Solutions (1915)

Accounting and Finance (64)

	Accounts Receivable/ Accounts Payable
	Billing and Invoicing
	Budgeting, Financial Planning and Analysis
	Compliance Management/ Sarbanes-Oxley Compliance
	Consolidation Statements and Performance Reporting (CS-PR, Aggregation)
	Contract Management
	Enterprise Accounting Solutions
	Enterprise Financial Management Solutions
	Expense Management
	Fixed Asset Management
	Inventory Accounting
	Order Entry and Processing Management
	Payroll and Personnel Accounting
	Portfolio and Investment Management
	Treasury / Cash / Risk Management

Business Intelligence (282)

	Business Activity Monitoring (BAM)
	Business Intelligence Solutions
	Business Planning
	Business Process Automation
	Business Process Management (BPM)
	Business Process Outsourcing
	Competitive Analysis
	Data Mining
	Decision Support Systems
	Enterprise Dashboards
	Enterprise Performance Management/ Balanced Scorecard
	Modeling and Visualization
	Multi-Dimensional Analysis and OLAP
	Operational BI
	Reporting and End-User Query Tools
	Six Sigma
	Statistical Data Analysis
	Technology ROI Tools

Customer Service (379)

	Automatic Call Distribution ACD
	Call Center Management
	Contact Center Management
	Customer Self-service/ e-Self Help
	Customer Service (General)
	Help Desk and Call Management
	On-line Customer Support
	Problem Ticket Management
	Scheduling
	Service Dispatch
	Service Organization Management
	Voice Logging and Quality Assurance Recording

Distribution and Warehousing (20)

	Barcoding Solutions
	Distribution and Warehousing
	Industrial Mobile Computing/ Rugged Handhelds
	RFID-- Radio Frequency Identification

Facilities Management (27)

	Enterprise Asset Management (EAM)
	Equipment Maintenance
	Events Planning, Trade Shows and Meeting Management
	Field Service Management
	Materials Compliance Management Solutions
	Parts Management
	Work Order Management

General Office Automation (26)

	Anti-Spam
	Appointment Management
	Calendaring & Scheduling
	Call Accounting and Management
	Data Entry
	E-Mail Management
	Fax Management
	Postal Management Solutions
	Spreadsheets
	Web Browsers

Groupware and Collaboration (35)

	Collaborative Tools
	Group Calendars
	Integrated Groupware Solutions
	Messaging Solutions
	Newsgroup Management
	Secure Instant Messaging
	Social Networks and Community Management
	Teleconferencing
	Web Discussion Systems
	Web, Video and Audio Conferencing

Human Resources (38)

Business Education and Training

	Courseware and Curriculum Management
	IT Training and Certification
	Learning Management Systems (LMS)
	Web-Based Training and eLearning

Employee Performance (EPM)/ Talent Management

Employee Relationship Management (ERM)

Employee Self-Service Solutions

Enterprise Incentive Management (EIM)

Health and Safety

Human Capital Management

Human Resource Management

Integrated Human Resources Utilities

Professional Services Automation

Recruiting, Staffing and Applicant Tracking

Time & Attendance

Workforce Management

Knowledge Management (57)

	Document and Digital Imaging
	Document Control
	Document Management
	Electronic Document Delivery
	Enterprise Content Management (ECM)
	Enterprise Information Integration/ Metadata Management
	Information Lifecycle Management
	Knowledge Base Management
	Records Management
	Workflow Automation

Logistics and Procurement (83)

	Inventory Management
	Purchasing
	Quoting and Cost Estimate Management
	Services Procurement
	Supply Chain Execution
	Supply Chain Management
	Supply Chain Optimization
	Trading Partner Management
	Vendor Managed Inventory (VMI)
	Warehouse Management Solutions

Manufacturing and Process Management (124)

	Advanced Planning and Scheduling
	Capacity Requirements Planning (CRP)
	Enterprise Resource Planning (ERP)
	Factory Automation and CIM
	Lean Manufacturing
	Maintenance, Repair and Operating Supplies (MRO)
	Manufacturing Execution Systems (MES)
	Manufacturing Solutions (Integrated)
	Material Requirements Planning (MRP)
	Materials Manufacturing
	Operations Planning
	Product Data Management/ Product Information Management
	Product Life Cycle Management (PLM)
	Quality Control

Project Management (19)

	Issue Tracking and Management
	IT Portfolio Management
	Project Management Solutions
	Requirements Management
	Resource Planning and Scheduling

Sales and Marketing (761)

	Advertising Solutions
	Channel Management
	Contact Management
	Customer Data Integration
	Customer Experience Management (CEM)
	Customer Information Management/ Customer Databases
	Customer Relationship Management (CRM)
	Direct Marketing
	Email Campaign Management
	Enterprise Marketing Automation
	Lead Management
	Market Research and Demographics
	Marketing Management
	Marketing Resource Management
	Media & Digital Asset Management
	Mobile Field Sales/ Wireless Connectivity
	Product Configurators
	Quotation and Proposal Management
	Revenue and Pricing Management
	Sales Analysis & Reporting
	Sales Demonstration/ Product Evaluation Solutions
	Sales Force Automation (SFA)
	Sales Management

Web and Application Development (104)

Application Development (9)

	Business Object Development
	Localization, Globalization and Translation
	Software Components
	Software Licensing Management
	Technology Outsourcing

Application Planning and Implementation (23)

	Application Lifecycle Management(ALM)
	Automated Software Quality (ASQ)
	Build Management
	Debugging
	Defect Tracking
	Software Configuration Management (SCM)
	Testing and Analysis
	Version Control

E-Commerce Solutions (68)

	Business to Business Web Commerce
	Business to Consumer Web Commerce
	Click Stream Analysis and Reporting
	Customer Interaction Management
	Electronic Bill Presentment and Payment (EBPP)
	Electronic Catalogs and Storefronts
	Electronic Marketplaces
	Enterprise Search / Search Engines
	Integrated E-Commerce Solutions
	Personalization Management
	Portal Solutions
	RSS/ Really Simple Syndication
	Shopping Carts/ Point of Sale (POS)
	Web Content Management and Publishing
	Web Site Optimization

Site Management (1)

Web Traffic Analysis and Reporting (1)

Website Design and Development (2)

Infrastructure and Systems Management (1145)

Systems Integration (2)

Database Solutions (43)

	Data Quality
	Data Warehousing
	Database Administration
	Database Migration and Conversion/ EDT
	Database Planning and Implementation
	Databases

Data Center Equipment (9)

	Broadband Power Solutions
	Cooling Systems
	DC Power Solutions
	Power Distribution
	Surge Protection & Power Conditioning

Desktop and Personal Computing (33)

	Desktops/ Workstations
	Handhelds/ PDA
	Laptops/ Notebooks/ Tablet PCs

Enterprise Application Integration (26)

	Application Integration
	Enterprise Service Bus (ESB)
	Legacy Systems Analysis and Upgrade
	Service Oriented Architecture (SOA)

Web Services (15)

Networking and Communications Solutions (650)

	Call Processing
	Communications Carriers
	Content Delivery Networks/ Web Application Acceleration
	Domain Name Systems (DNS)
	Interactive Voice Response (IVR/ CTI)
	Internet Access
	Interoperability-Connectivity
	Managed Service Provider (MSP)
	Mobile Device Management
	Network Management
	Network Protocols
	Networks
	Remote Access Technologies
	Routers
	Switches
	Telecom Auditing and Expense Management
	Telephony/ CTI/ VOIP
	Unified Communications / Voice & Data Convergence
	VPN, Extranet and Intranet Solutions
	WAN/ LAN Solutions
	Wi-Fi
	Wireless Application Protocol (WAP)
	Wireless Technologies and Mobile Computing

Operating Systems and Subsystems (2)

Planning and Analysis (1)

Network Modeling and Analysis

Security Solutions (188)

	Access Control
	Anti-Virus Solutions
	Application Security
	Authentication / Password Management
	Automated Security Auditing/ Source Code Analysis
	Biometrics
	Data Security
	Encryption and Key Management
	Endpoint Security
	Enterprise Data Protection and Privacy
	Firewalls
	Homeland Security
	Identity Management/ User Provisioning
	Intrusion Detection/ Forensics
	Network Security
	Security Monitoring
	Security Policies
	SSL Certificates
	SSL VPN
	Usage Management and Monitoring
	Vulnerability Assessment
	Wireless Security

Servers (13)

	Application Servers
	Directory Servers
	E-mail Servers
	Entry Level Servers
	Mainframe/ High-end Servers
	Midframe/ Midrange Servers
	Search Servers
	Web Servers

Storage Solutions (24)

Data Replication and Mirroring

Disk-based Backup & Storage/ RAID

Storage Area Network (SAN)/ Network Attached Storage (NAS)

Storage Management

Systems Management (138)

	Application Management and Maintenance
	Availability, Performance and Problem Management
	Backup Systems and Services
	Change and Configuration Management
	Clustering
	Data and Application Distribution
	Data Center Management
	Desktop Management
	Disaster Recovery
	Drivers
	Enterprise Systems Management
	File Transfer Management
	IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
	Job Scheduling
	Patch Management
	Printing Solutions
	Remote Administration
	Software & Hardware Metering
	Technology Planning and Analysis
	Virtualization

Terminal/ Network Computers (1)

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